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Frequently Asked Questions
Everything you need to know about traveling with The Drivers-FL.
All
Booking & Reservations
Payments & Charges
Airport & Cruise Transfers
Vehicles & Passengers
Rewards & Loyalty
Travel Agents
Driver & Service
Booking & Reservations
How do I book a trip?
Can I book a round trip?
How far in advance should I book?
Can I add extra stops along the way?
What information do I need to provide when booking?
Payments & Charges
When will my card be charged?
Why was my card declined if no money was taken?
What payment methods do you accept?
Is there a credit card processing fee?
Can I pay for my trip in advance?
Are refunds available if I cancel?
Airport & Cruise Transfers
Do you offer airport pickups and drop-offs?
What happens if my flight is delayed?
Do you offer cruise port transfers?
Where do I meet my driver at the airport?
Vehicles & Passengers
What types of vehicles are available?
How many passengers can you accommodate?
Do you provide child car seats?
Can I bring a stroller or wagon?
How much luggage can I bring?
Rewards & Loyalty
Do you have a rewards program?
How do I earn and redeem loyalty points?
Do you have a referral program?
Travel Agents
Do you work with travel agents?
How does the agent commission work?
Can I book for a client if I'm a travel agent?
Driver & Service
Are your drivers vetted and licensed?
Will I know when my driver is on the way?
Is gratuity included in the price?